隱私政策

1. 概述

Refern Labs Inc. ("Refern", "we", "us") is responsible for the personal information described in this policy. This policy covers our website, desktop app, browser extension, and optional online account and sharing services. Core library processing stays on your device. Creating an online account does not upload your files or enable library sync. Publishing uploads the content you select and the information needed to provide sharing.

2. 我們收集的資訊

• 等候名單資料： 如果您加入我們的等候名單，我們會收集您的電子郵件地址。這些資料會安全地儲存在我們的資料庫（Supabase），並僅用於向您發送開發更新。
• 使用資料：我們使用 Google Analytics 統計網站和分享頁面的瀏覽、互動與下載。Google 可能處理線上識別碼及瀏覽器或裝置資訊；這些資料不一定是匿名的。
• Online Account Data: We process your email address, authentication identifiers, public username, sessions, and account status to sign you in and manage your account. Linking a desktop license also requires purchase and license verification with Lemon Squeezy or, for legacy purchases, Polar. A different purchase email requires an email-code check.
• Published Content: We store the images, canvases, and supported media you publish, previews, selected shared metadata, access settings, and expiry dates. The desktop also registers profile and workspace names, logical identifiers, and root aliases to associate publications with your account. This registration can include other local profiles and workspaces, not just the item you publish. This registration does not send absolute device paths or upload the rest of your library. Private publication-origin records are not included in visitor data.
• Service and Security Data: We and our hosting providers process request information, including IP addresses, browser information, timestamps, and errors, to deliver content, diagnose failures, enforce usage limits, and prevent abuse. We also keep publication and storage counters. Share PINs and guest-session credentials are stored as hashes, rather than readable values.
• 購買與授權資料： Lemon Squeezy 作為記錄商處理新購買，並提供交付及支援您的 refern 授權所需的訂單、客戶與授權細節。Polar 對於舊有購買則保留等同的記錄。
• 聯盟歸屬： 如果您通過refern 聯盟連結訪問，Lemon Squeezy 將使用第一方 Cookie 及瀏覽器或設備信號創建匿名推薦標識，以便後續符合條件的購買能歸功於該聯盟。

3. 第三方分析

我們使用第三方服務來幫助我們了解用戶行為並改善應用程式體驗。這些服務使用 Cookies 和類似技術來收集使用數據。

Our online services use Supabase for authentication and database storage, Cloudflare for media storage, delivery, and Turnstile bot protection, Vercel for web hosting, and Resend for email delivery. These providers process the information needed for their roles. Lemon Squeezy and Polar process purchase information when we verify license eligibility. Data may be processed outside your country, including in the United States, and may be subject to the laws of those locations. Contact us for information about the providers and transfer safeguards applicable to your data.

4。資料使用與保護

我們不會將您的個人身份資訊出售、交易或出租給他人。您的電子郵件地址僅用於Refern相關的通信。

We use online account and publication data to provide the service you request, verify eligibility, deliver shared content, and send sign-in and service messages. Where EU or UK data protection law applies, our bases are performance of our contract with you for these services, legitimate interests in security and reliable operation, and compliance with legal obligations. We obtain consent where required for optional processing; accepting our Terms does not give blanket consent to unrelated uses. We may disclose information when legally required or necessary to address fraud, abuse, or threats to others' rights and safety.

5。您的權利

You can unsubscribe from marketing emails using their unsubscribe link; necessary sign-in and service messages are separate. Depending on applicable law, you may request access, correction, deletion, or portability of your personal data, object to or restrict processing, withdraw consent where we rely on it, and complain to your privacy regulator. To exercise these rights or request account deletion, email us at jackson@refern.app. We may need to verify your identity. Some records may need to be retained for legal obligations or to resolve disputes.

6. Who Can See Shared Content

Public shares can be opened by anyone with the link. Their content, public username, selected metadata, and social previews may be copied, forwarded, or indexed by third parties. A private share with a PIN can be opened by anyone who has both the link and PIN; a private share without a PIN is restricted to its owner. Authorized visitors may download or clone content where offered. Removing a share or changing access cannot recall copies that visitors or third-party services already obtained. Visitor canvas edits remain in browser memory until the visitor requests a desktop clone. That action uploads the edited canvas and any added images to temporary private storage on our servers so the desktop app can retrieve them, even if the app does not open or the transfer is not completed. These drafts do not change the publisher’s shared content.

7. Retention and Deletion

We retain account and publication records while needed to provide the service, maintain security, resolve disputes, and meet legal obligations. Deleted and expired shares stop granting new access. Media from deleted, expired, or replaced publications is normally retained for seven days before automated cleanup; another active or retained publication using the same media can keep it longer. Cleanup failures may delay physical deletion. Backups and required purchase or security records may remain beyond removal from the live service. This retention is not a promise that content can be restored. Keep your own originals and backups.

Temporary visitor drafts and added images use short-lived transfer sessions, separate from the seven-day publication retention period. Active transfers extend their session; inactive transfers expire. Scheduled cleanup removes expired drafts and their media, including abandoned transfers. Cleanup retries or failures can delay physical deletion.

8. Cookies and Browser Storage

Online services use cookies and similar storage for sign-in, PIN-authorized share sessions, bot protection, and preferences such as language and theme. Blocking essential storage can prevent sign-in or protected shares from working. These functions are separate from the website analytics and affiliate technologies described above.

9. Policy Updates

We update the date above when this policy changes. For material changes to how we handle personal data, we will provide an appropriate notice and obtain consent where required before applying the new use.